Returns & Exchanges
At GO Outdoors, we want you to be completely satisfied with your gear, which is why we offer a 30-day hassle-free return policy on all unworn fashion and outdoor apparel. Items must be returned in their original condition with all tags attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the items in their original packaging, ensuring all original labels and tags are still attached to the garments.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package over to any authorized drop-off point and keep your receipt; we will notify you once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing